Privacy Policy
Who we are
Our website address is: www.comkeyconsulting.com.au
Legislation
ComKey Consulting (which will be referred to in this document as we, our or us) understand that privacy and in particular your privacy is important. The Privacy Act 1998 (Cth) (Privacy Act), Australian Privacy Principles and registered privacy codes provide the framework for how businesses must manage your information. This policy explains to you how we manage personal information about you.
What is Personal Information?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Personal Information
We will generally collect and hold information about you that can identify you and is relevant to the products and services that you request from us. If you engage us for any of our products or services we may also discuss setting preferences with you for receiving marketing/promotional correspondence from us. Personal information may include but is not limited to Personal Name, Contact Information, Addresses and more. For specifics and to ensure the latest information please see the legislation we referred to in our "Legislation" section above.
We collect this information to provide products, services, information, communication, newsletters, articles, offers, promotions and updates. We also use this information for general use in our business operations and the fulfilment of legal requirements.
Personal information can be collected from you if you register for our newsletter, complete an enquiry form or provide those details through our website in anyway. If you visit our website, we also collect information to improve our interaction with you and provide you information. Additional information may be collected including your IP address, domain name, the name of the domain you used to access the internet, the date and time you accessed our website, the internet address from which you linked to our website and the pages you viewed on our website. We may use cookies from time to time, mainly to identify users so as to customise their experience. This information does not identify you and helps us measure the number of visitors our website receives and how our website is viewed.
Personal information may also be collected:
- From you through the completion of any of our forms, through email, through telephone conversations or through the internet.
- From third parties acting on your behalf.
There may be some cases where personal information about you will be collected indirectly because it is unreasonable or impractical to collect that information from you but in such cases, we will usually advise you that this will occur in advance - or soon after the information has been collected.
Use of Personal information
We will generally only use or disclose information, including personal information, for the purposes that such information was collected. We may disclose information about you to our employees, third party services providers who we engage to assist us to provide our goods and services, any related entities and organisations we have affiliations with. Please note that some third parties may be located overseas and hence may not be required to comply with our privacy policy. By giving us your personal information you consent to this disclosure of information including personal information. Through your consent in disclosure of your personal information and the provision of your personal information you agree that we do not have to, but are at liberty to, take personal steps to ensure your personal information is treated in accordance with the Australian Privacy Principles and in particular principle 8.1. Please further note that there may be some instances in which the law may permit or require for us to disclose or use your personal information for purposes not discussed in this privacy policy.
Embedded content from and links to other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may also provide links to other websites on our website, and we are not responsible for the privacy practices or content of linked websites - it is your responsibility to investigate any such privacy policies of other websites.
Storage
We store your personal information in different formats including on our own personal servers and with some third-party providers such as Wordpress, Notion, Elementor, Sitegrounds & Vercel. We take reasonable steps to ensure the security of all information we collect from risks such as loss or unauthorised access, destruction, modification, disclosure or use. We store your data in secure environments in which only authorised personnel are provided access by us. You must note however that no information, including personal information stored on servers on the internet are ever guaranteed to be perfectly secure and these activities are undertaken at your risk, and should you wish for us to delete your personal information you must make a request to us in writing.
How long we retain your data
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
What rights you have over your data
At any time, you may make a request for your personal information collected through this website through a written request. A reasonable administrative fee may be charged in complying with your request, but this is not fee charged for making a request for access. In accordance with the legislation discussed in our "Legislation" section of this privacy policy, we may refuse to comply with a request for access to your personal information in circumstances permitted by the Privacy Act and if so and if reasonable, we will provide you written notice explaining the circumstances that permit the refusal.
You may at any time, advise us of changes to your personal information and we can make those changes in our system. We will take reasonable steps to ensure that your information is correct and up to date and so if we refuse your request then, if it is reasonable, we will provide you with reasons as to that refusal. If you wish to make a complaint, please see the "Feedback & Complaints" section of this Privacy Policy.
Changes to this Privacy Policy
Please regularly check our website for the most up to date version of this Privacy Policy. This Privacy Policy may change from time to time.
Feedback & Complaints
If you wish to contact us in relation to anything relating to this Privacy Policy, please do so by writing to us at:
compliance@
or writing to us at:
54 Dacres Street, Vincentia NSW 2540
or calling: